Important update:

Introducing new settlement cycles in the US, Canadian and Mexican markets.

JBWere Remediation

Remediation at JBWere

We’re working on two programs relating to financial advice, these are:

  • Advice Service Fee Review - reviewing ongoing Advice Service Fees paid by our retail clients to JBWere in exchange for agreed advice services between 29 October 2009 and 31 December 2021. 
  • Client Advice Review - a review of financial advice provided to retail clients between 2 November 2009 and 30 September 2020 to determine whether it met their goals and objectives.

How we’ll contact you

We’re contacting clients by letter, phone, email and SMS.

If you suspect that a communication you’ve received from JBWere is not genuine or require more information, please contact us.


We’re here to help

You can call us on 1300 405 205 between Monday to Friday, 8:00am to 6:00pm (AEST/AEDT), or +61 3 9322 6622 if you are calling from outside Australia or email us at jbwere.rsc@jbwere.com

Our postal address

Within Australia:
JBWere Remediation Support Centre
Reply Paid 91839
ABBOTSFORD VIC 3067

International:
JBWere Remediation Support Centre
PO Box 362
ABBOTSFORD VIC 3067
AUSTRALIA

© JBWere Ltd ABN 68 137 978 360 AFSL 341162.